Recent Why SERVPRO Posts

How SERVPRO Does Their Moveouts?

3/9/2022 (Permalink)

How does SERVPRO of JACKSON and of MADISON COUNTY do their moveouts?

  1. Secure all furniture and doors.
  2. Safely secure furniture on our big green box truck with blankets and bubble wrap to keep all items safe.
  3. QR codes are used to scan all furniture and personal items to have in our system to make sure we have a list of salvageable and non salvageable items for you and your insurance company.
  4. Bring all personal and furniture items to a air controlled and water safe environment.
  5. Once demo and Reconstruction has been completed we will move all personal items from warehouse to your refurbished home.     

You can rest assured that your home can be cleaned and restored to a home again by our SERVPRO of Jackson and of Madison County  community when you reach out to us at (601) 353-2286. We’re available 24/7 to help you through anything. "Like it never even happened."

Come Join!!

3/9/2022 (Permalink)

Here at SERVPRO of JACKSON and of MADISON COUNTY we like to treat our team members as family.

  • I've worked here 2 years and I can say I wouldn't want to choose any other SERVPRO.
  • Work in crews of 3 and when we BIG job comes in we will send back up to be able to assist.
  • If you haven't been out of town well be prepared at SERVPRO of JACKSON and of MADISON COUNTY they have a very well equipped with drying equipment, demo tools, and moisture readers that tell us how wet a material is.
  • In house promotion is a major in SERVPRO of JACKSON and of MADISON COUNTY fantastic onsite training.
  • With every job you learn something new. 

 You can rest assured that your home can be cleaned and restored to a home again by our SERVPRO of Jackson and of Madison County  community when you reach out to us at (601) 353-2286. We’re available 24/7 to help you through anything. "Like it never even happened."

Did you know?

3/8/2022 (Permalink)

Here at SERVPRO of JACKSON and of MADISON COUNTY we deep cleaning and handle your sanitation needs. Here are services we provide for cleaning:

  • SERVPRO of JACKSON and of MADISON COUNTY cleans HVAC units with smell good deodorizer and plant base chemical to kill and prevent mold.
  • SERVPRO of JACKSON and of MADISON COUNTY handles your sanitation needs, here we do COVID-19 fogging and whip down. Sanitize the general area and whip down all hand touch surfaces with a plant base chemical.
  • SERVPRO of JACKSON and of MADISON COUNTY cleaning services provide heavy whipped down on walls, ceilings, baseboards and the floors mopped. 

You can rest assured that your home can be cleaned and restored to a home again by our SERVPRO of Jackson and of Madison County  community when you reach out to us at (601) 353-2286. We’re available 24/7 to help you through anything. "Like it never even happened."

Really? You all do that?

3/8/2022 (Permalink)

Here at SERVPRO of JACKSON and of MADISON COUNTY we handle some pretty awful jobs here are jobs that SERVPRO of JACKSON and of MADISON COUNTY handle:

  • Crime Scene clean up- SERVPRO provides crime scene clean up.
  • Window board ups.
  • Vandalism clean ups.
  • Bioremediation handling mold jobs in and under homes.
  • The removal and replacement of Vapor barriers.
  • Have large teams for a massive storm event that may acquire. 

Providing these other services helps others who need other help. There is no job that is ever to tough for SERVPRO of JACKSON and of MADISON COUNTY that can handle. 

You can rest assured that your home can be cleaned and restored to a home again by our SERVPRO of Jackson and of Madison County  community when you reach out to us at (601) 353-2286. We’re available 24/7 to help you through anything. "Like it never even happened."

Go SERVPRO Green!!

3/7/2022 (Permalink)

Why SERVPRO of JACKSON and of MADISON COUNTY? Here are a few things why: 

  • SERVPRO of JACKSON and of MADISON COUNTY has the fastest response time in Mississippi.
  • SERVPRO of JACKSON and of MADISON COUNTY has the highest google review in the STATE!!
  • At SERVPRO of JACKSON and of MADISON COUNTY we cover it all water, fire, mold, bio, cleaning, sanitation and even RECONSTRUCTION.
  • SERVPRO of JACKSON and of MADISON COUNTY will never steer your wrong, will not play games because this is a time of need. 
  • SERVPRO of JACKSON and of MADISON COUNTY have hard working dedicated to your servicing needs.

You can rest assured that your home can be cleaned and restored to a home again by our SERVPRO of Jackson and of Madison County  community when you reach out to us at (601) 353-2286. We’re available 24/7 to help you through anything. "Like it never even happened."

Do I Need to File That on Insurance?

3/7/2022 (Permalink)

Do you need to file a water damage or a fire damage? Here at SERVPRO of JACKSON and of MADION COUNTY  we have smart minded team members that can assist you in that, this is how:

  • SERVPRO of JACKSON and of MADISON COUNTY  has personnel that can assist you if you need to file a claim or not
  • SERVPRO of JACKSON and of MADISON COUNTY has personnel that can write you an estimate for all your needs for water, fire, mold, bio, and even under the house checking.
  • SERVPRO of JACKSON  and of MADISON COUNTY has personnel that can assist you in filing a claim if you need a claimed to be filed during our services.

You can rest assured that your home can be cleaned and restored to a home again by our SERVPRO of Jackson and of Madison County  community when you reach out to us at (601) 353-2286. We’re available 24/7 to help you through anything. "Like it never even happened.

Water Detection: It Is Hard!

3/17/2021 (Permalink)

Water Restoration can be a tough job!  Although each situation is unique, one thing is always the common factor: water is involved!  Our main focus when SERVPRO of Jackson arrives to your home or business after a water loss is to ensure that our skilled and trained technicians successfully locate the problem and successfully dry out the loss location.

What Is Important?

Figuring out the movement of water in the affected area is very important.  It makes a difference in the cost of mitigating a water loss and the length of time that mitigation takes if the proper steps are not taken to remove the water, remove the affected materials if necessary, and dry out the affected materials that remain onsite.  Thankfully, SERVPRO of Jackson has the right equipment, the right detection tools, and trainer employees who know exactly what to do to save you money and time.

Water removal can run more smoothly with an experienced and well-equipped team at your side. Call SERVPRO of Jackson at  (601) 353-2286. We're Always Here To Help!

Water: Stop It!

3/17/2021 (Permalink)

Water: How Do We Stop It:

Stopping water movement is not always easy.  SERVPRO of Jackson employees are trained to know how to stop water from spreading when a water loss occurs.  Here are some step we take to limit the spread of water once we get onsite at a water loss.

  • STOP the cause of loss (stop the flow of water!)
  • Extract the water that has already spread around the loss site
  • Start setting equipment such as dehumidifiers to manage humidity.  This limits the spread of moisture through the air.
  • Remove affected materials that will substantially slow down the drying process, such as baseboards and / or drywall.
  • Then air movers will be placed to start the drying process.  We will make it like it never even happened!

Why SERVPRO?  You are choosing a nation wide company who has been training teams for decades.  Experience is important!  Call SERVPRO of Jackson and Madison County.  We're Faster To Any Size Disaster!

Call SERVPRO of Jackson and Madison County: 1

3/17/2021 (Permalink)

Why Call SERVPRO of Jackson and Madison County?  Here are some great reasons why YOU need to call US when you see water in your home or business.

1. Safety First

It is important to remember to be cautious when dealing with a water loss.  Remember that electricity and water do not mix!  If you are concerned about your safety, it is best to call SERVPRO of Jackson and Madison County - we deal with water losses every day!


2. Can You Stop The Water?

The faster the water intrusion stops, the less damage will occur.  If you can safely turn the source of water off, do it fast.  If you need a tarp for your roof, or you cannot figure out how to turn the water off, SERVPRO of Jackson and Madison employees know exactly what to do to help you!

SERVPRO of Jackson and Madison County are always here to help!  Call us directly at 601-353-2286 for all your mitigation and reconstruction needs!

Call SERVPRO of Jackson and Madison County: 2

3/17/2021 (Permalink)

3. Insurance: Knowing What To Do

SERVPRO of Jackson and Madison County know what your insurance needs in order to cover your water loss.  We are happy to call insurance with you to start a claim.  And don't forget- document your loss!  SERVPRO employees are training to document everything FOR you, but before we get there, remember to use your phone and take a few pictures.

4. Why Call SERVPRO?

It may seem like you can pull out a few towels to soak up some water and hope for the best, but remember that often times professionals are needed to ensure your home is sucessfully dried out after a water loss.  SERVPRO of Jackson and Madison County employees are trained to ensure that your home is no longer wet.  When a home is not successfully dried, microbial growth will occur.  Nobody wants to deal with that problem on top of a water loss!

Call SERVPRO of Jackson and Madison County today at 601-353-2286.  Faster To Any Disaster!

Flood? Call SERVPRO

3/17/2021 (Permalink)

1. Get Out Of Your Home
Flooding means danger!  It is very important to get you and your family to safety.  Remember, SERVPRO can always help you get your home dried out.  It is more important for you to get out of harms way.  There are contaminants in flood water, electrocutions can happen, and many other risks can occur during a flood.

2. What Do We Do?

Call SERVPRO of Jackson and Madison County.  We can give you advice on what needs to be done.  We can help you call your insurance company.  We can help you document what has occurred in your home.  We can start extracting water, placing equipment, and helping you feel that your home is being treated by trained professionals after a flooding event occurs.

SERVPRO of Jackson and Madison County are always here to help.  When disaster strikes, please call 601-353-2286 and we will be ready to assist you during any flooding event.

SERVPRO: We Like To Help

3/17/2021 (Permalink)

The SERVPRO band has a reputation for liking to help people in their times of need.  This is a very important part of our brand identity.  SERVPRO always responds quickly when there are natural disasters that occur around the country.  It is a sense of relief when customer's see the lime green trucks, cars, and 18-wheelers arriving to their town after a natural disaster has struck. 

SERVPRO of Jackson and Madison County feels strongly about helping those in need.  Not only our customers who are dealing with water and fire losses, but we feel strongly about helping our community. The SERVPRO brand has been known for the generosity that has been shown through the decades, and we want to continue this tradition.  The owners and employees of SERVPRO of Jackson and Madison County are always ready to help when our community needs us.  We are ready to respond when we are needed and we enjoy contributing to our local charities, police stations, and fire stations. 

SERVPRO of Jackson and Madison County is always here to help!  You can reach us directly at 601-353-2286.  We are always ready to jump into action 24 hours a day, 7 days a week and 365 days a year.  We are here FOR YOU! 

SERVPRO Mission Statement

3/31/2020 (Permalink)

Owners Robby and Gisele Hansbrough pride themselves on striving to be the best restoration company in Mississippi.

To develop a team of quality people who focus on excellent service, fairness and mutual respect.

With every water, fire, or flood comes a flood of emotions. There is a certain amount of uncertainty, and a loss of control. It can be your home, business or your belongings that have become damaged, and you don't just want things to be clean. You want your life back, as well. You look to us, SERVPRO of Jackson & Madison County, to handle the situation.

And that is where SERVPRO of Jackson & Madison County comes in. We are a franchise system with over 40 years of leadership in the cleanup and restoration industry. 

Our team takes to the streets, every hour of every day. Proving that wherever there's a house full of water, or an office filled with smoke, there is also a green van ready to restore. SERVPRO of Jackson & Madison County can make it "Like it never even happened."

Dashing Through Your Ducts

3/31/2020 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Jackson & Madison today, 601-353-2286.

Classifications Of COVID-19 Cleaning

3/30/2020 (Permalink)

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differences determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to, Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Jackson & Madison County understands the immediate need for all stages, which is why we have made ourselves available 24/7. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using.

601-353-2286

Here To Help During The Pandemic

3/26/2020 (Permalink)

Currently COVID-19 is spreading across the country and globe. SERVPRO of Jackson & Madison County is well aware of how serious this virus is, and wants everyone to take the proper precautions during this time. There are quite a few things that you can do to try and slow down the spreading of this virus. According to the CDC, people should practice social distancing. Try staying at least 6 feet away from people. Don’t travel to any places that are not essential. In fact many states are under a “stay home” advisory. Wash your hands and surfaces you touch often and try not to shake hands with others.

Here at SERVPRO of Jackson & Madison County we are taking all the proper precautions to keep both you and our team safe while out on job sites. Our team will wear all proper PPE including respirators, Tyvek suits and gloves. Our top priority is to keep everyone healthy and save during this time. If you have any loss occur, we are still open and running. Don’t hesitate to call us at 601-353-2286.

Injectidry Can Save Your Wood Floors

3/26/2020 (Permalink)

There are many reasons that you want to call SERVPRO of Jackson & Madison County, and one of those reasons is the equipment that we use on the job site. Not only do we use air movers and dehumidifiers, but we also have specialty drying equipment as well. 

One of those pieces of equipment that we have is our Injectidry system. SERVPRO of Jackson & Madison County is the only mitigation company in the metro area that uses this system. The Injectidry system is used when a loss has occurred on a hardwood floor. Unless the floor has begun to buckle, the Injectidry can be used to potentially save the hardwood flooring instead of having to pull and replace it. The Injectidry system contains a series of mats that are sealed tight to the floor, and these mats have hoses attached to the top that are hooked up to a vacuum that pulls the water out from underneath the floor. The water travels to a filling tank where it can then be dumped out.

We have used our Injectidry system to save many customers from having to replace their hardwood floors. If you would like to inquire more about our specialty drying equipment, please give us a call at 601-353-2286.

Recognition Of Achievement

3/25/2020 (Permalink)

SERVPRO of Jackson & Madison County has been working hard to bring you the best restoration service experience.  We asked our customers to give us some feedback on Google on how we performed. We were overwhelmed by the kind words our customers said about us.  We were even recognized by our corporate office for accounting for the most 5-star Google reviews in the SERVPRO system in 2019! #1 out of 1,700+ franchises!  WOW!!!

Let’s take a look at some of the things our customers are saying about us:

From:  John Mitchell

 Positive: Punctuality, Quality, Responsiveness, Value

The guys at SERVPRO were great. Joseph came out on time and gave me an estimate that was comparable to the others, but much more detailed. He explained exactly what they were planning to do instead of just giving me a number like the others. Once the crew got there, they began work immediately and never slowed down. They kept everything clean while doing the job (as clean as possible when you’re tearing things out and remodeling)! I can’t say enough about the professionalism of this company and its employees. I would highly recommend using them if you are in need!!

From:  Kaden Goss

Positive: Punctuality, Quality, Responsiveness

THANKS to SERVPRO and especially Andrew, who helped after we had a leak!! He was incredible! Very professional and insightful. Definitely recommend and would use again! Thanks again Andrew!!!

From:  Sherie Abeles

Positive: Punctuality, Quality, Responsiveness, Value

I have roof damage from all the storms we've had and a ceiling with water damage.  Called SERVPRO of Jackson they were out to my house fast. Took pictures and sent a team to do repairs to ceiling and drying out.  Gave me great advice to call my air condition guy to re-wrap from water damage before they repair my ceiling. The guys are awesome.  They know what they are doing and walk you thru the process. Be smart, call these people 1st before anyone else. I give them 5 stars.

We love hearing all of these encouraging words from our customers.  Please call us for any property restoration or reconstruction needs:  601-353-2286.

Microbial Growth Information

4/2/2019 (Permalink)

Two dreaded word for homeowners:  MOLD and MILDEW. Microbial growth can cause all kinds of issues and can be very expensive to mitigate.

Microbial growth grows best in dark, damp, humid and warm conditions and spreads by reproducing spores.  Some microbial growth can grow in a harsher condition as well. Some common indoor types are Cladosporium, Penicillium, Alternaria and Aspergillus.  These kinds of microbial growth, and others, can cause health effects.

Here are a few locations that are more likely to have mold issues in your area:

  • Antique shops
  • Greenhouses
  • Saunas
  • Farms
  • Mills
  • Construction areas
  • Flower shops
  • Summer cottages

If you believe you are having a microbial growth issue in your home or business, let SERVPRO of Jackson and SERVPRO of Madison County come do a visual inspection for you.  It is better to start working on the issue before it gets out of hand! Call us at 601-353-2286! #AlwaysHereToHelp

The Jackson Microbial Menace

4/2/2019 (Permalink)

When black or green spots start to show up on your walls and ceilings, then there is a good chance that the spots are beginning stages of microbial growth. Microbial growth manifests when bacteria is allowed to cultivate in an ideal environment. Microbial growth needs moisture to thrive, and can have serious side effects of the tenants of the property. Do not let someone tell you that you can bleach the microbial growth away. Bleach does not penetrate porous materials which is what needs to happen to destroy the microbial growth. If just wiped away, the microbial growth will come back with a vengeance. It will only come back stronger. SERVPRO of Jackson and SERVPRO of Madison County, MS is a reputable restoration and remediation company with a professional staff that brings many years of experience to the table. We qualified handle your microbial growth issues and have the antimicrobial necessary to eliminate the problem. Call SERVPRO of Jackson and SERVPRO of Madison County at (601) 353-2286 to go to chemical-war against the microbial menace. We will make it "Like it never even happened."

Preventing Microbial Growth: 1

4/2/2019 (Permalink)

A common occurrence in older homes is microbial growth.  Often times, people do not realize they have a growth issue until it gets out of hand.  Before microbial growth takes over your home, let SERVPRO of Jackson and SERVPRO of Madison County help guide you with some easy tip to help your home be microbial growth resistant.

  1.  Identify problem areas in your home such as condensation on a window or a damp area in your home.   
  2.  Next, you must fix that problem area! Remove material that doesn't dry.  Call SERVPRO of Jackson and SERVPRO of Madison County to help you figure out where moisture is after any water loss occurs.
  3. Make sure your home is properly ventilated.  Vent appliances to the outside and when you are showering or bathing, don't forget to turn on the bathroom vent in order to help remove moisture in the air.  

In our next blog, we will tackle some more tips on how to help your home stay free of microbial growth.  And remember, when you are concerned about a microbial growth issue, call SERVPRO of Jackson and SERVPRO of Madison County today to schedule a visual inspection at 601-353-2286.  We are always here to help!

Preventing Microbial Growth: 2

4/2/2019 (Permalink)

In our previous blog, we began learning about how to prevent microbial growth.  Here are some more tips on how to prevent microbial growth in your home.

  1. When you are building or repairing a home, use products that are microbial growth resistant.  This can help protect your home in the future.
  2. Monitor the humidity within your home.  Keeping an eye on the indoor humidity can help prevent moisture.
  3. Increase the circulation in your home.  Open windows and doors to let in fresh air which will help reduce moisture.
  4. Keep an eye on your indoor plants and make sure there is no mold growing on them.

When you notice a microbial growth issue in your home, be sure to call SERVPRO of Jackson at 601-353-2286.  We can do a visual inspection for you then guide you on mitigating an issue, if one is found. SERVPRO of Jackson is always here to help!

Microbial Growth Removal

4/1/2019 (Permalink)

In this image, the home was infested with microbial growth from water damage that was not dealt with properly in the past. SERVPRO of Jackson's professional demolition team removed all the affected materials and applied antimicrobial treatment to prevent any possible reoccurring microbial growth. It is important to always treat water damage in a professional manner using the latest moisture reading equipment to ensure structure materials have dried properly. If materials are not dried within seventy-two hours microbial growth has most likely occurred. Dwelling in a structure with high concentrations of microbial growth can possibly be detrimental to a person's health with a possibility of causing nasal and throat irritation, as well as eye and skin irritation. Microbial build up can also intensify allergies in homeowners and pets. SERVPRO of Jackson is highly trained in microbial growth remediation.

Home! Sweet... Mold?

4/1/2019 (Permalink)

Attention Jackson homeowners:

Microbial growth is a serious problem for one to have in their home or business! Most people do not even know that they have microbial growth cultivating in their property. One way microbial growth makes itself known is it gives off an musty odor. It is important to not ignore a smell like this in you home or business. Leaving microbial growth alone to grow will only increase the cost of getting it removed. It is also putting the occupant(s) of the building's health at risk. You need to address the situation immediately. Give SERVPRO of Jackson a call. We will remedy your loss "Like it never even happened." Why wait? The microbial growth is not. It is only getting stronger and harsher. Call us at (601) 353-2286. We are always here to help.